Are there any Cash Collection Charges?

For COD orders only, a Cash Collection Charge of INR 100 per order will be applied.

Is it safe to shop online if I make payment using net banking, Debit card, or Credit Card?

We use 100% trusted and secure payment gateways. It is completely safe to pay online via credit card debit card, and net banking transactions.

Please Note: The Bewackyy team will never ask for your personal information or banking details over the phone or via email. Please do not share your details with anyone. Only follow the secure checkout process on the website.

Why am I not getting any COD option on the payment page?

The COD option may not be available for the following reasons:

  • Our courier partners may not support the Cash on Delivery option for your delivery address.
  • Due to higher shipping charges, Cash on Delivery (COD) is not available for some products.
Are there any hidden charges?

There are no hidden charges. You pay only the amount shown in your order summary. All products include taxes.

What should I do if my payment fails?

Make sure you have entered the correct account details and your internet connection is not disrupted during the payment process.

If the amount has been debited after a payment failure, it will be automatically reversed by the respective bank within 48-72 business hours. If you do not receive the refund, please contact your bank. For any other requests or queries regarding this, please contact us on WhatsApp or email us at support@bewackyy.com, and we’ll be happy to help.
What is Bewackyy Wallet?

Bewackyy Wallet is a digital platform where COD & Prepaid refunds are credited. It is designed to offer flexibility and ease in redeeming benefits on future purchases. You can use this balance to shop from Bewackyy within 12 months.

How do I use my wallet balance?

During checkout, you can choose to use your wallet balance to pay for your order.

Does Bewackyy wallet balance expire?

Yes, the Bewackyy wallet balance has a validity period of 12 months from the date of credit.

Can I transfer the Bewackyy wallet balance to my friend’s Bewackyy Wallet?

No, the Bewackyy wallet balance is non-transferable and non-refundable.

Contact Us

Your satisfaction matters to us!

Reach Us Out – We’re all ears!

Do you have a question? Need help with your order? Want to share feedback? Our support team is here for you.

Note: Queries received outside working hours will be addressed on the next working day.